GardenMora Legal
Return & Refund Policy
90-day returns, full refunds and no restocking fees.
We want every customer to be completely satisfied. If something's not right with your order, we're here to make it right.
1Return Eligibility
You can return an item within 90 days from the delivery date. To qualify:
- We accept Returns of Both Defective and non-defective products
- We also accept return of new and slightly used products
2How to Request a Return
1
Reach Out First
Contact us at contact@gardenmora.com or call +1 205 351 5492. If your item is damaged or defective, include clear photos and a short description.
2
Wait for Instructions
We'll review your request and send you return instructions. Please don't ship anything back until you receive approval.
3
Return the Item
Once approved, you can ship the item using any trackable and insured method. A valid tracking number is required.
4
Return Method
In Store, At a drop-off location or By mail
3Refund Process
- After your return is received and inspected (within 72 hours), your refund will be processed within 7 business days
- You'll receive a full refund, including original shipping and handling fees
- We never charge restocking fees
4Wrong or Damaged Items
- If the item you received is defective, damaged, or incorrect, email us with a photo
- No need to return it, we'll send you a replacement or issue a full refund, whichever you prefer
?Need Help?
We're always ready to assist.